Terms and Conditions

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Effective Date: 01/13/2026

Welcome to the 1 on 1 Tax Pros website. By accessing or using this website, scheduling services, or submitting information, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this website or our services.

1 on 1 Tax Pros provides professional services including, but not limited to:

• Tax preparation and tax consulting
• Business services
• Notary services
• Document preparation and translation services
• General informational support related to offered services

All services are provided based on the information supplied by the client.

While we strive to provide accurate and professional services:

• We do not guarantee specific tax refunds, outcomes, or approvals
• Tax results depend on information provided by the client and applicable tax laws
• We are not a law firm and do not provide legal advice

Clients are responsible for reviewing all documents for accuracy before submission.

By using our services, you agree to:

• Provide complete, accurate, and truthful information
• Review all tax returns, forms, and documents before signing
• Respond promptly to requests for additional information
• Retain copies of all submitted documents for your records

Failure to provide accurate information may result in errors, delays, penalties, or denial of services.

• All fees are disclosed prior to service completion
• Payment is required as agreed before filing or final delivery
• Fees are non-refundable once services have been rendered
• Additional fees may apply for amendments, revisions, or expedited services

Prices are subject to change without notice.

• Appointments may be in-person, virtual, or by phone
• Missed appointments without notice may result in additional fees
• Communication via email, phone, or text does not guarantee immediate response

We take client confidentiality seriously and implement safeguards to protect your information. However:

• Confidentiality does not apply when disclosure is required by law (IRS, court order, government agency)
• Electronic communications carry inherent risks

Please refer to our Privacy Policy for detailed information on data handling.

We may use third-party platforms such as:

• Tax software providers
• Payment processors
• Scheduling or communication tools

1 on 1 Tax Pros is not responsible for the performance, security, or policies of third-party services.

You agree not to:

• Use the website for unlawful purposes
• Attempt to access restricted systems or data
• Upload malicious software or harmful content
• Misrepresent your identity or intent

Unauthorized use of this website may result in termination of access.

To the fullest extent permitted by law:

• 1 on 1 Tax Pros shall not be liable for indirect, incidental, or consequential damages
• Liability is limited to the amount paid for services rendered
• We are not responsible for penalties, interest, or actions taken by tax authorities based on client-provided information

You agree to indemnify and hold harmless 1 on 1 Tax Pros, its owners, employees, and affiliates from any claims arising from:

• Inaccurate information provided by you
• Misuse of services or website
• Violation of these Terms

We reserve the right to refuse or terminate services if:

• False or misleading information is provided
• Payment obligations are not met
• Client behavior is abusive, fraudulent, or unlawful

These Terms and Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated terms.

For questions regarding these Terms and Conditions, contact us at:

1 on 1 Tax Pros

112 S Berkeley Blvd, Suite E, Goldsboro, NC 27534

888-497-6897 | 919-252-6999

info@1on1taxpros.com

 www.1on1taxpros.com